Diploma in Quality Management

Quality Management will introduce you to crucial quality management standards and concepts. The course will also give you a rundown of the quality management concepts such as Cost of Quality and Total Quality Management (TQM). Quality management plays an increasingly important role in businesses around the world, and this course will prepare you for this important function.

The course provides an overview of Quality Management as a whole, as well as defines its main tools and benchmarking processes.

Course Modules

Introduction to quality Management

Quality Management Systems

Understanding Cost of Quality and TQM Tools

Introduction to Quality Standards

Service Quality for Service Industries

 

Mode of delivery of the proposed programme

Online/distance learning

Application Procedure

Applicants should fill out a detailed Application form and send it back via email to the undersigned.

GENERAL COURSE CONTACT

The Academics Manager

Capacity Africa Training Institute

Email: info@capacityafrica.com

Website: www.capacityafrica.com

 

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