Certificate in Business Analysis

Course Code: CATI044

Course Overview

The Certificate in Business Analysis is an online professional development course that will enhance your business analysis knowledge and skills as you seek new opportunities or growth in your business analysis career.
The Certificate in Business Analysis is ideal for those new to the business analyst role and will provide you with an increased understanding of business analysis and the business impact of this role. Throughout this online business analysis course you will also learn powerful business analysis methods that will enable you to make more informed and more effective business decisions and develop your analytical skills.

Topics

  • Introducing business analysis

  • Sub disciplines

  • Management roles and functions

  • Understanding cost centres

  • Understanding revenue centres

  • Key Performance Indicators

  • How to measure business performance

  • Effective benchmarking

  • Service-based industries

  • Manufacturing-based industries

  • Insurance industries

  • Company valuation

  • Methods of valuation

  • Financial reporting

  • Ratio analysis

  • Financial statement analysis

  • Market strategy analysis

  • Efficiency and productivity

  • Business Process Improvement (BPI)

  • Business Process Redesign (BPR)

  • Tools and techniques of evaluation

  • Business analysis communication

  • Organisational analysis

  • Business analytics

  • Enterprise Resource Planning (ERP)

  • E-Commerce

Assessment: Assignment-based
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500


Certificate in Business Consulting

Course Code: CATI045

Overview
The Certificate in Business Consulting is a unique online course for anyone with some specialist knowledge or expertise who wishes to become a business /management consultant. If you already have a reputation as a specialist or problem solver, or your skill set is in demand, the Certificate in Business Consulting will help you to hone and market your expertise to prospective clients.
This course will show you how to be a successful business consultant, focusing on the key skills required to deliver outstanding performance to clients. Communication skills, presenting, report writing, meetings and negotiation skills are covered in this course, as well as leadership, creativity and emotional intelligence. At the end of this course you will have a thorough understanding of the role of business consultants and have the confidence and ability to succeed in this varied and exciting industry.
Topics

  • Introducing to consulting
  • Consulting tasks
  • Non-verbal communication
  • Listening skills for consultants
  • Report writing skills for consultants
  • Effective meetings
  • Negotiation skills
  • Leadership skills
  • Emotional intelligence and consulting
  • Client-consultant relationship
  • Roles of consultants
  • Building trust
  • Setting milestones
  • Clients and decision makers
  • Effective teams
  • Consulting agreements
  • Diagnosing and planning
  • Consulting tools
  • Resource management
  • Budget strategies
  • Managing delivery
  • Conflicts
  • Problem solving
  • Organisational change
  • Evaluation and review
  • Career development for consultants

 Assessment: Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study.
E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Change Management

Course Code: CATI046

Course Overview
The Certificate in Change Management is an online professional development course that will teach you the principles of change management and workplace innovation. The course was designed both for those aspiring to work in change management, or employed and seeking to enhance performance in their current role. The Certificate in Change Management is a self-paced online change management course which provides skills and knowledge in three key areas: change management, improvement and innovation.
As change is a constant force in organisations, it is imperative for management to understand and manage change. Your ability to change can make the difference between a successful organisation and an unsuccessful one. The Certificate in Change Management will provide you with a foundation of knowledge that will assist you in the planning, introduction and facilitation of change and change programs. For those aspiring to management roles, the Certificate in Change Management will help you develop the knowledge and skills required to succeed as you move on to more challenging roles.
Topics

  • Introduction to change
  • Change management
  • Types of change
  • Improvement and innovation
  • Change agents
  • Barriers to change
  • Communication in the change process
  • Communication training
  • Communication strategies
  • Resistance to change
  • Overcoming resistance to change
  • Change and management

 Assessment: Assignment-based
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Coaching and Mentoring

Course Code: CATI047

Course Overview
The Certificate in Coaching and Mentoring is an online professional development course that will help participants to develop the skills to support and sustain improved performance by others. Designed to help you develop your mentoring and coaching skills, the Certificate in Coaching and Mentoring will teach you how to design and implement a coaching and mentoring program using adult learning principles and current coaching and mentoring methodologies.
Topics

  • Coaching and mentoring framework
  • Coaching and mentoring skills and qualities
  • What is coaching?
  • Coaching skills
  • Communication skills
  • Critical coaching skills
  • Listening versus hearing
  • Learning styles and principles
  • Adult learning principles
  • The coaching model
  • The coaching process
  • Dealing with challenges
  • Feedback
  • What is mentoring?
  • Mentoring process
  • Benefits of mentoring
  • Mentoring relationships
  • Roles and responsibilities

Assessment
Assignment-based
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

Certificate in E-Business

Course Code: CATI048

Overview
The Certificate in E-Business is an online professional development course designed to provide students with an understanding of e-business, e-commerce and its associated technologies. Students are introduced to the foundations of online commerce and the elements that are central to an electronic marketplace.
If you would like to start an exciting career in E-Business, or you want to start your own online business and enjoy the freedom of being your own boss, this course will give you the knowledge you need to succeed. The course covers everything from Internet infrastructure and applications, marketing and advertising, information technologies and security, to website structure, content and best practice, and basic website design and development. The Certificate in E-Business will also give graduates the knowledge required to successfully plan and manage ecommerce projects.
Topics

  • Introduction to E-Commerce/E-Business
  • Internet infrastructure
  • Internet applications
  • Email
  • Netiquette
  • Websites
  • Web browsers
  • FTP
  • Voip
  • Video/audio conferencing
  • Usenet/forums
  • Revenue models on the web
  • Marketing and advertising on the web
  • Email marketing
  • Online branding
  • Web auctions
  • Virtual communities and web portals
  • Online payment methods
  • Basic HTML
  • Web page creation with HTML
  • Interactivity
  • Cascading style sheets
  • Web templates
  • Multimedia
  • Effective website design
  • Website structure and navigation
  • Website content
  • Planning and managing electronic commerce projects
  • Legal and ethical issues
  • Security

 Assessment: Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in E-Business Security and Fraud Prevention

Course Code: CATI049

Overview

The Certificate in E-Business Security and Fraud Prevention is an online professional development course that will equip participants with the essential knowledge, tools and strategies of e-business security in order to successfully navigate the security challenges of trading online.
The course will teach you with the essential security measures that will help protect your e-commerce or online business and help you understand the challenges encountered in e-business transactions. You will learn how to implement network security and management, how to plan for business recovery, discover the risks involved in e-business and how to prevent credit card fraud

Topics

  • Defining e-business

  • E-business security

  • E-business security challenges

  • Information security controls

  • Network security and management

  • Business continuity planning

  • Information systems security

  • Copyright Law

  • Internet firewalls

  • Digital and electronic signatures

  • Biometric identification

  • Credit card fraud

  • Fraud prevention

Assessment: Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Event Project Management

Course Code: CATI050

Course Overview

The Certificate in Event Project Management is an online professional development course that focuses on event management within a project management framework. The course examines the critical factors for success of event projects, providing students with the theories, tools, techniques and knowledge required to succeed in the events industry.
Upon completion of the Certificate in Event Project Management, students will have gained a thorough understanding of key concepts and theories in event management combined with practical skills in key areas such as marketing and sponsorship, event conception and implementation, risk management, client service and venue and project management.
Graduates will be prepared to work in business, government and non-profit sectors. Work with events organisers, festivals, venue operators and events service providers, destination marketing, and venue operators on sports, arts and community events.

Topics

  • Introduction to managing projects and events
  • Types of events
  • Goals and objectives
  • Impacts of events
  • Venues
  • Project planning
  • Project proposals
  • Project bidding
  • Feasibility
  • Project definition and development
  • Planning and project lifecycle
  • Project implementation
  • Project monitoring and control
  • Project Evaluation
  • Project scheduling
  • Effective Project managers
  • Event project logistics
  • Event budget
  • Risk management and legal issues
  • Event project contracts
  • Event marketing planning
  • Sponsorship
  • Integrated marketing communications
  • Human resources and project teamwork

Assessment:Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. 
E-learning access: 3 months’-learning access, with free extensions available.
Cost: USD 500

 

Certificate in Knowledge Management

Course Code: CATI051

Course Overview

The Certificate in Knowledge Management is an online professional development course designed to give graduates the knowledge and skills required to design and implement a Knowledge Management system.
Knowledge management is a trans-disciplinary approach to improving organisational outcomes and learning, by managing knowledge within the organisation. The aim of this course is develop understanding of the ways in which knowledge management contributes to organisational effectiveness. At the completion of the Certificate in Knowledge Management, graduates will be able to demonstrate a thorough understanding of the different types of knowledge contained within organisations and be able to design and implement successful strategies for leveraging this knowledge.

Topics

  • Introduction to knowledge management
  • Identifying knowledge
  • Knowledge management myths
  • Knowledge management strategies
  • Knowledge management vision
  • Knowledge creation
  • Internal and external sources of knowledge
  • Knowledge creation barriers
  • Organisational and personal barriers
  • Value of knowledge
  • Measuring knowledge
  • Managing human capital
  • Structural knowledge
  • Business relationships knowledge
  • Finding, capturing and cataloguing knowledge
  • Criteria and methods of knowledge sharing
  • Obstacles to knowledge sharing
  • Tools and approaches to knowledge sharing
  • Calculating return on knowledge management
  • Managing knowledge workers
  • Communication skills
  • Knowledge activism

Assessment:Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. 
E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Logistics and Inventory Management

Course Code: CATI052

Overview
The Certificate in Logistics and Inventory Management is an online professional development course that will provide you with a thorough understanding of the history, perspectives, strategies and key areas of logistics, inventory and supply chain management. You will learn about the logistics process, including purchasing, operations, and warehousing, supply chain management and managing inventory, as well as developing the skills for cost analysis, decision making, quality management and value analysis.
Topics

  • Logistics management
  • Logistics strategy
  • Evolution of logistics
  • Language of logistics
  • Integrating information systems
  • Integrating logistical functions
  • Process approach to logistics
  • Integrating strategies
  • Logistics and the supply chain
  • Strategic planning
  • Logistics planning
  • Managing the supply chain
  • Managing inventory
  • Inventory management
  • Demand
  • Receiving process
  • Validating inventory
  • Validating merchandise
  • Inventory accuracy
  • Outbound process
  • Industry trends
  • Managing materials
  • Managing quality
  • Inventory management systems
  • Inventory analysis
  • Analysing financial statement
  • Warehousing strategies
  • Supply chain management
  • Purchasing management
  • Supplier management
  • Channel management

 Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. 
E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

Certificate in Management and Leadership

Course Code: CATI053

Course Overview

The Certificate in Management and Leadership is an advanced online course for individuals wanting to strengthen their management and leadership capabilities and improve their career prospects.
This online management and leadership course is designed for individuals who have had little or no formal management training: employees with management aspirations; those moving into a role with management responsibilities; and managers at all levels who want to strengthen their management knowledge and skills. The aim of this course is to help you to develop your management and leadership capabilities at work. Many management ideas and practices are presented and you will learn to recognise when and how to apply them.

Topics

  • Effective management
  • Self-management
  • Staff development
  • Group dynamics
  • Leadership fundamentals
  • Leadership theories
  • Leadership skills
  • Conflict management
  • Management communication
  • Organisational behaviour
  • Motivation
  • Management planning
  • Management techniques
  • Lifelong learning
  • Personal vision and values
  • Mental models
  • Shared vision
  • Systems thinking
  • Understanding leadership
  • Managing performance
  • Trust and performance
  • Managing change
  • Time Management
  • Influencing strategies
  • Managing relationships
  • Coaching and conflict
  • Stress management
  • Systematic problem solving
  • Strategic planning
  • Effective delegation
  • Effective feedback
  • Body language
  • Managing meetings
  • Presenting for success
  • Personal development

Assessment:Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

Certificate in Marketing Management

Course Code: CATI054

Course Overview
The Certificate in Marketing Management is an online professional development course that will teach you to identify opportunities, develop markets and build brands. With a focus on sustaining competitive advantage, this online course will explore consumer and organisational buyer behaviour, competitor analysis, product development, branding and brand extension, strategic pricing and distribution and managing marketing mix activities. Throughout this course the emphasis is placed on the management decision making process, as well as core marketing concepts and techniques.
Topics

  • Marketing overview
  • The marketing environment
  • Marketing concept
  • Marketing research
  • Marketing Information System
  • Macro environment and microenvironment
  • Market segmentation
  • Market targeting
  • Market positioning
  • Consumer behaviour
  • Consumer buyer behaviour
  • Consumer decision making process
  • Organisational decision making process
  • Integrated marketing communication
  • Marketing mix and budget
  • Advertising and promotion
  • Public relations and publicity
  • Sales promotions
  • Direct and online marketing
  • Product Management
  • Branding and new product development
  • Pricing strategies
  • Marketing distribution channels
  • International marketing
  • Marketing strategy
  • Competitive advantage

 Assessment: Assignment-based
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

Certificate in Office and Administrative Support

Course Code: CATI054

Course Overview
The Certificate in Office and Administrative Support is an online professional development course that will teach you the essential knowledge and skills required to be a successful office professional. This online course will help you discover the essentials of administrative support, information and records management, office communications and coordination, as well as giving you the tools, techniques and industry practices that you will help you to be more competent and productive in your role as a personal or executive assistant.
Topics

  • The contemporary office
  • Professionalism in the office
  • Essential administrative Skills
  • Professional Behaviour
  • Office Politics
  • Interpersonal skills
  • Time management
  • Effective business communication
  • Working effectively for your boss
  • Building credibility
  • Maintaining authenticity
  • Fostering a positive work environment
  • Basic office skills
  • Office practices
  • Telephone etiquette
  • Memos and reports
  • Email writing
  • Using office technology
  • Word processing
  • Information management
  • Office policies and procedures
  • Meetings and conferences
  • Records management

Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Operations Management

Course Code: CATI055

Course Overview
The Certificate in Operations Management is an online professional development course designed to develop your skills in analysing and managing the delivery of goods and/or services to customers. This online course will cover the analytical and tactical skills required to manage operations - one of the most critical aspects of an organisation.
The Certificate in Operations Management will provide you with the principles of effective and efficient utilisation of resources, including the managing the production process, purchasing, planning, scheduling and quality management.
The course will give you the basic techniques, methods and applications of operations management and will develop your understanding of operations and the role it plays within an organisation. At the end of the course you will have developed an understanding of the challenges in providing products and services and acquired the ability to use analytical tools and conceptual frameworks.
Topics

  • What is Operations Management?
  • Manufacturing and Service Operations
  • Operations Strategy
  • Operations Competitive Priorities
  • Product Design and Process Selection
  • Idea Generation
  • Improving Product Design
  • Process Selection
  • Total Quality Management
  • Process Control
  • Variation
  • Supply Chain Management
  • Procurement
  • Distribution
  • Just in Time (JIT)
  • Lean Systems
  • Continuous Improvement
  • Benchmarking
  • Capacity Planning
  • Facilities Layout and Facilities
  • Work Systems Design
  • Job Design
  • Job Enlargement
  • Job Enrichment
  • Methods Analysis
  • Motion Study
  • Work Measurement
  • Learning Curves
  • Project Management
  • Inventory Management
  • Demand
  • The Economic Order Quantity (EOQ)
  • The Re-Order Point (ROP) Model
  • The ABC Inventory Classification System

 Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Organisational Behaviour

Course Code: CATI056

Course Overview
The Certificate in Organisational Behaviour is an online professional development course designed to give graduates an understanding of people and organisations, as well as developing the people skills required to succeed in a range of careers.
A knowledge of organisational behaviour will benefit those in positions that require leadership skills, the ability to motivate others and communication skills, whether you are working in a large or small, public or private organisation, in marketing, accounting, human resource management or any area involving ‘people skills’.
The Certificate in Organisational Behaviour will teach you how to effectively manage individuals and groups as organisational resources in a changing global environment. The course will explore current organisational behaviour issues and challenges, looking at ways in which theory are applied to increase individual and organisational effectiveness, productivity and satisfaction.
Topics

  • Origins and function of management
  • Origin of organisational behaviour
  • OB principles and theories
  • Organisational structure and design
  • Organisational effectiveness
  • Global organisations and behaviour
  • Individual differences
  • Perception and work behaviour
  • Job satisfaction and organisational commitment
  • Job enlargement and job enrichment
  • Personality and traits
  • Total quality management
  • Job design
  • Stress management
  • Groups and teams
  • Motivation
  • Organisational communication
  • Power and organisational politics
  • Leadership
  • Organisational culture
  • Organisational change
  • Behaviour and organisational structure

 Assessment: Assignment-based
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Procurement and Contract Management

Course Code: CATI057

Course Overview
The Certificate in Procurement and Contract Management is a short online professional development course designed to introduce the learner to the procurement and contract management process.
The Certificate in Procurement and Contract Management provides students with the foundation knowledge required for effective procurement and contracts management essential to all organisations, including the government.
This online procurement and contract management course addresses the expanding needs of private and public sector organisations for trained procurement/contracting officers and is ideal for those individuals beginning their procurement career or early procurement career individuals looking to enhance their chances of promotion.
Topics

  • Introduction to procurement
  • History of procurement
  • Procurement myths
  • Procurement and organisational strategy
  • Procurement and managing change
  • Procurement planning
  • Procurement strategy
  • Procurement cycle
  • Tendering process
  • Selection criteria
  • Tender evaluation
  • Tender negotiations
  • Risk management
  • Supplier relationship management
  • New supplier engagement
  • Contracts and contract management
  • Contract administration
  • Contract law
  • Monitoring supplier performance
  • Procurement ethics
  • Supply market analysis
  • Specifications
  • Selection of suppliers

 Assessment: Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Project Management

Course Code: CATI058

Course Overview

The Certificate in Project Management is an online professional development course that will teach you the fundamental skills and knowledge required to plan, execute, monitor, control and close a project.
As well as providing you with a working knowledge of project management principles and processes, you will learn how to apply the tools, techniques and methods crucial to successful projects. You will gain valuable project skills, including project design, project planning, project implementation,  setting targets, project costing, budget management, quality control, stakeholder management, monitoring and evaluation  as well as recruiting and leading personnel to work on the project.
The Certificate in Project Management will give you the confidence so that you can lead a team to achieve and deliver the project’s outcomes, all within cost, time and scope. Graduates of this course will be ready to launch a career in the dynamic and challenging project management sector.
Topics

  • Project  Design and Planning
  • Project Management Framework
  • Project Cycle Management
  • Benefits of Project Management
  • Project Roles
  • Project Organisational Structures
  • Project Teams
  • Project Skills
  • Project Management Office (PMO)
  • Project Management Information Systems
  • Management Issues
  • Time, Stress and Conflict Management
  • Barriers to Project Success
  • Project Leadership
  • Communication
  • Project Effectiveness
  • Performance Management
  • Best Practice
  • Knowledge Management and Transfer
  • Project Planning Process
  • Project Scheduling Tools and Techniques
  • Prices Estimates and Costing
  • Risk Management
  • Quality Management
  • Purchasing, Contracts and Procurement
  • Project Management Trends and Developments

 Assessment: Assignment-based
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Project Communications and Stakeholder Management

Course Code: CATI059

Course Overview

The Certificate in Project Communications and Stakeholder Management is an online professional development course that focuses on the tools and techniques that project teams can use to build an effective communication plan and effectively management stakeholders. 
Designed for project managers, team leaders, and those responsible for communication management, this online course will help you to identify appropriate audiences, learn to develop appropriate communication and manage the flow of information while ensuring that stakeholder concerns are taken into account, and expectations managed. The course will also take you through developing a communications management strategy, how to conduct an effective stakeholder assessment and analysis.

Topics

  • Project characteristics

  • Portfolios and programs

  • Project lifecycle

  • Process groups

  • Project management body of knowledge (PMBOK)

  • 9 knowledge areas

  • Planning, monitoring and controlling

  • Project roles and responsibilities

  • Stakeholder roles and responsibilities

  • Managing stakeholder expectations

  • Organisational influencers

  • Stakeholder interests

  • Project communications management

  • Communications planning

  • Tools, techniques and outputs

  • Stakeholder analysis

  • Communication models, breakdowns, and methods

  • Communication technologies and methods

  • Communications management plan

  • Stakeholder management strategy

Assessment:Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Project Human Resources

Course Code: CATI060

Course Overview

The Certificate in Project Human Resources is an online professional development course that will guide you through the process of managing a successful project team, including the human resource planning, acquiring the team, developing the team and managing the team for maximum effectiveness. This online project human resources course will also teach you how to manage conflict and enhance team performance to achieve project goals and objectives.

Topics

  • Project characteristics
  • Project Management Competencies
  • Stakeholder roles
  • Project life cycle
  • Process groups
  • Nine knowledge areas
  • Key life cycle concepts
  • Project Management processes
  • Initiating processes
  • Planning processes
  • Executing processes
  • Monitoring and controlling processes
  • Closing processes
  • Organisational process assets
  • Enterprise environmental factors
  • Project human resources
  • Human resource responsibilities
  • Develop human resource plan
  • Acquire project team
  • Develop project team
  • Manage project team
  • Human resource planning
  • Roles and responsibilities of the Project Team
  • Responsibility matrix
  • RACI charts
  • Networking and organisational theory
  • Staffing management plan
  • Assessing a team's performance
  • Managing a team
  • Project leadership
  • Managing conflict
  • Documenting results
  • Performance appraisals

Assessment: Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

Certificate in Project Procurement

Course Code: CATI06
Course Overview
The Certificate in Project Procurement is an online professional development course that will explore project procurement, acquisition planning, source selection, procurement documents, tendering and contract administration. Throughout this course you will learn the tools, techniques and strategies for successful procurement in a project environment. .

Topics

  • Project characteristics

  • Project Management Competencies

  • Stakeholder roles

  • Project life cycle

  • Process groups

  • Nine knowledge areas

  • Key life cycle concepts

  • Project Management processes

  • Initiating processes

  • Planning processes

  • Executing processes

  • Monitoring and controlling processes

  • Closing processes

  • Organisational process assets

  • Enterprise environmental factors

  • Project procurement management

  • Buyers, sellers and contract terms

  • Scope baseline

  • Make or buy analysis

  • Different contract types

  • Cost-reimbursable contracts

  • Time and materials contracts

  • Contract types

  • Seller selection criteria questions

  • Procurement management plan

  • Procurement techniques

  • Procurement management process

  • Qualified seller list

  • Seller proposals

  • Administer procurements

  • Procurement audits

  • Negotiated settlements

  • Records management system

  • Closed procurements

  • Elements of a procurement contract

Assessment:Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Project Quality Management

Course Code: CATI062

Course Overview

The Certificate in Project Quality Management is an online professional development course that will take you through the quality management process and industry best practices. You will learn how to effectively plan and manage for quality management, quality assurance and quality control, using a variety of tools and techniques designed to develop your project management skills.

Topics

  • Project characteristics

  • Project Management Competencies

  • Stakeholder roles

  • Project life cycle

  • Process groups

  • Nine knowledge areas

  • Key life cycle concepts

  • Project Management processes

  • Initiating processes

  • Planning processes

  • Executing processes

  • Monitoring and controlling processes

  • Closing processes

  • Organisational process assets

  • Enterprise environmental factors

  • Quality management

  • Quality versus grade

  • Precision versus accuracy

  • Quality management systems

  • Quality processes

  • Quality and cost-benefit analysis

  • Quality planning tools and techniques

  • Quality management plan

  • Process improvement plan

  • Quality metrics

  • Quality checklists

  • Quality requirements

  • Kaizen approach

  • TQM

  • Six Sigma

  • Design of experiments (DOE)

  • Cost of quality

  • Quality assurance

  • Quality control measurements

  • Audit quality system

  • Process analysis

  • Root cause analysis

  • Quality control tools and techniques

  • Pareto charts

Assessment: Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. 
E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Project Time and Cost Management

Course Code: CATI063

Course Overview
The Certificate in Project Time and Cost Management is an online professional development course that will develop the skills required to effectively manage the schedule and budget of a project. As part of the Triple Constraint, this online course will teach you how to effectively manage the time and cost constraints of a project to achieve project success.
Topics

  • Project characteristics
  • Project Management Competencies
  • Stakeholder roles
  • Project life cycle
  • Process groups
  • Nine knowledge areas
  • Key life cycle concepts
  • Project Management processes
  • Initiating processes
  • Planning processes
  • Executing processes
  • Monitoring and controlling processes
  • Closing processes
  • Organisational process assets
  • Enterprise environmental factors
  • Estimate cost process inputs
  • Estimate costs tools and techniques
  • Bottom-up estimating
  • Budget determination
  • Project cost management processes
  • Forecasting performance
  • Control costs process inputs
  • Work performance measurements
  • Budget forecasts
  • Change requests
  • Organisational process assets updates
  • Project management plan updates

 Assessment: Assignment-based
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Real Estate and Property Management Course Code: CATI064

Course Overview
Would you like to pursue a career in real estate – either as a sales agent or property manager? Then this course is for you! The Certificate in Real Estate and Property Management is an online professional development course designed to introduce students to real estate sales techniques and property management, providing essential knowledge, tools and techniques to help you succeed in the exciting real estate industry.
Topics

  • Introduction to real estate sales
  • The role of agents
  • The important art of ‘listing’
  • Various methods of listing
  • Listing residential property
  • Listing vacant land
  • Listing commercial property
  • Listing rural/farm property
  • Valuation - Replacement cost analysis technique
  • Valuation - Competitive market analysis techniques
  • The property management process
  • Analysing rental properties
  • Rental management procedures
  • Agency agreements
  • Tenancy applications and agreements
  • Security bonds and rental payments
  • Rental property maintenance
  • Property inspections
  • Property Condition Reports
  • Filing and organisation
  • Negotiating with landlords and tenants

Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Small Business Management

Course Code: CATI065

Course Overview

The Certificate in Small Business Management is an online professional development course that explores the business environment, introducing you to the small business sector at the local, state, national and international level. This business management course will help you understand the major issues affecting business, highlighting critical success factors and outlining strategies for managing growth in each stage of the business lifecycle.
Graduates of the Certificate in Small Business Management will have acquired the knowledge and skills required to start or run a successful small business, and the associated legal, marketing and financial implications, as well as how to develop business plans.
The Certificate in Small Business Management is suitable for those planning to set up a small to medium sized business, in the early stages of running a business, ready to expand their business, and those working as an employee in a small business.

Topics

  • Defining small business

  • Small-to-medium enterprises (SMEs)

  • Role of small business in the economy

  • Small business failures and closures

  • Government policies and programs

  • Small business advice and assistance

  • Characteristics of successful entrepreneurs

  • Innovation in small business

  • Management styles

  • Stages of small business growth

  • Partners and specialist staff

  • The family small business

  • Starting a small business

  • Legal environment

  • Franchising

  • Business plans

  • Small business finance

  • Sustainability

  • Ethics in business

  • Building winning teams

  • Building competitive advantage

  • Pricing and performance

  • Stock market flotation

  • Selling the business

  • Organisational structure and design

  • Introduction to operations management

  • Understanding financial terms

  • Product development

  • Corporate branding

  • Marketing your product

  • Selling your product

  • Planning and goal setting

  • Succession planning

  • Money management and budgeting

  • Business ethics

  • Customer service culture

  • Training employees for success

  • Leadership essentials

Assessment: Assignment-based

Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Strategic Management

Course Code: CATI066

Course Overview
The Certificate in Strategic Management is an online professional development course designed to give you a thorough understanding of the theory and practice of strategic management. The course concentrates on the roles and responsibilities of management and takes you through the foundations of strategic management, the strategic management process, how to undertake a SWOT analysis, opportunity analysis and total quality management. Throughout the course you will learn the latest management strategies, the strategic decision making process and discover how you can play a key role in the strategic development of an organisation.
Topics

  • Strategic management process
  • Strategic vision
  • Industrial organisation approach
  • Sociological approach
  • Psychology of strategic management
  • Evolution of strategic management
  • Growth and portfolio theory
  • Competitive advantage
  • Information technology driven strategy
  • Knowledge driven strategy
  • Decision making and problem solving
  • Management by Objectives (MBO)
  • Environmental scanning
  • Strategy formulation
  • Corporate strategy
  • Functional strategy
  • Corporate governance
  • Social responsibility
  • Ethical Decision making
  • Strategy selection

Assessment: Assignment-based
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

Certificate in Supply Chain Management

Course Code: CATI067

The Certificate in Supply Chain Management and E-Commerce is an online professional development course that will explore the impact of new technologies on supply chain management and E-Business. Throughout this online course you will discover the relationship between technology and effective supply chain management practices, and examine the strategic implications of technological change.
Topics

  • Information systems and supply chain management
  • Responsive inventory management
  • Supply chain relationships
  • Global and strategic supply chain management
  • Supply chain process
  • Value chain analysis
  • Logistics
  • Collaborative frameworks
  • Efficient consumer response
  • Collaborative planning, forecasting and replenishment
  • Automatic data capture (ADC)
  • Barcode technology
  • Radio frequency identification (RFID)
  • Electronic data interchange (EDI)
  • Electronic data interchange (EDI)
  • Technologies and standards
  • Trading partner agreements (TPAs)
  • Web services
  • Data synchronisation
  • Global data registries
  • Electronic catalogues
  • E-Message validation
  • Purchasing and procurement
  • Strategic sourcing
  • Electronic procurement
  • E-Procurement models
  • Supply chain management
  • Supply chain operations reference (SCOR) model
  • Benchmarking
  • E-Business and  strategic supply chain management
  • Impact of E-Business and e-Commerce
  • Virtual supply chain
  • Business models
  • Global supply management
  • Supply channels
  • Currency and payments
  • Political and economical environment
  • Legal considerations

 Assessment: Assignment-based
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available

Cost: USD 500

 

Certificate in Total Quality Management (TQM)

Course Code: CATI068

Course Overview
The Certificate in Total Quality Management (TQM) is an online professional development course that will explore the customer-oriented philosophy that ensures all members strive to achieve improvement. This online course will provide you with an understanding of TQM principles in order to incorporate them into your organisation’s framework. The course will take you through the tools, techniques and practices that are critical for the long-term success of an organisation, including quality assurance, quality control, continuous improvement, Lean Improvement, Six Sigma, Kaizen, Business Process Reengineering, Quality Function Deployment (QFD) and other vital tools and techniques.
Topics

  • Definition of TQM
  • What is quality?
  • Importance of quality management
  • Quality control
  • Quality assurance
  • Cost of quality
  • Benefits of quality management
  • TQM foundations
  • Traditional management practices
  • TQM principles
  • Commitment to customers
  • Gathering and analysing data
  • Human Resource Management
  • Continuous Improvement
  • Quality management standards
  • TQM organisational system
  • Quality cost system
  • Quality framework
  • Quality management communication
  • Performance management
  • Quality management systems and tools
  • Business Process Reengineering (BPR)
  • Benchmarking
  • Quality Function Deployment (QFD)
  • Management and Planning tools
  • Statistical Process Control
  • Designs of Experiments (DOE)
  • Failure Mode and Effects Analysis (FMEA)

Assessment
Assignment-based
Course Duration
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

Certificate in Workplace Health and Safety

Course Code: CATI069

Course Overview
The Certificate in Workplace Health and Safety is an online professional development course that will teach you how to competently follow workplace safety procedures and contribute to occupational health and safety in the workplace. This course will allow graduates to make a valuable contribution to making the workplace safer for themselves and others employed by the organisation.
The Certificate in Workplace Health and Safety will take you through occupational health and safety, hazard management, employer and employee obligations, legislation, codes of practice, through to practical ways to reduce workplace hazards and promote optimal health of individuals within the organisation.
Topics

  • Occupational health and safety
  • Hazard management
  • hazard identification
  • Risk management and control
  • Occupational Health and Safety Legislation
  • Codes of practice
  • Industrial relations
  • Obligations of employers and employees
  • Health and safety representatives
  • Health and safety committees
  • Employers’ duties  
  • Employees’ duties 
  • Identifying hazards in the IT environment        
  • Occupational overuse syndrome
  • Material safety data sheets (MSDS)     
  • OHS and consultation      
  • Manual handling
  • Accidents    
  • Emergency procedures    
  • Workplace violence, harassment and bullying 

 Assessment
Assignment-based
Course duration: Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part-time study. E-learning access: 3 months’-learning access, with free extensions available.

Cost: USD 500

 

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